Privacy Policy

This Privacy Policy explains how Nanny Spark, Inc. ("Nanny Spark," "we," "us," or "our") collects, uses, shares, and protects information when you visit our website or use our nanny recruitment and advisory services. By using our website or services, you agree to the practices described here.

Information we collect

Information you provide. When families or nannies contact us, book a strategy call, complete an intake form, or create a nanny profile, we collect the details you share with us. For families this may include your name, email address, phone number, city or neighborhood, your child's age or due date, desired schedule, compensation expectations, and notes about your search. For nannies this may include your experience, availability, location, certifications, references, compensation expectations, and work authorization status.

Information collected automatically. When you visit our website, we may collect standard technical information such as your IP address, browser type, device information, pages viewed, and referring pages, including through cookies and similar technologies.

How we use information

• To provide, manage, and improve our recruitment and advisory services.
• To match families and nannies and coordinate interviews, trials, and references.
• To schedule and conduct strategy calls and other communications.
• To respond to inquiries and provide customer support.
• To operate, secure, and improve our website.
• To comply with legal obligations and enforce our agreements.

How we share information

We do not sell your personal information. We share information only as needed to deliver our services:

• With families and nannies as part of the matching process — for example, sharing a nanny's profile with a family, or a family's role details with a prospective nanny, where there is mutual interest.
• With service providers who support our operations, such as background-check vendors, scheduling tools, email and hosting providers, and payroll partners we may refer you to.
• For legal reasons when required to comply with the law, respond to lawful requests, or protect the rights, safety, and property of Nanny Spark, our clients, or others.

Cookies and analytics

We may use cookies and similar technologies to operate the website, remember preferences, and understand how the site is used. You can control cookies through your browser settings; disabling them may affect some site functionality.

Data retention

We retain personal information for as long as needed to provide our services, maintain business records, and comply with legal obligations. When information is no longer needed, we take reasonable steps to delete or de-identify it.

Your privacy rights

Depending on where you live, you may have the right to request access to, correction of, or deletion of your personal information, and to opt out of certain uses. California residents have rights under the California Consumer Privacy Act, including the right to know, the right to delete, the right to correct, and the right not to be discriminated against for exercising these rights. We do not sell personal information. To exercise any of these rights, contact us using the details below.

Children's privacy

Our website and services are directed to parents, families, and professional nannies, not to children. While families may provide limited information about a child (such as age or due date) as part of a search, we do not knowingly collect personal information directly from children.

Data security

We take reasonable administrative, technical, and organizational measures to protect personal information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Changes to this policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date above. Significant changes may be communicated through the website or by other means.

Contact us

If you have questions about this Privacy Policy or how we handle your information, contact us at support@nannyspark.com. See also our Terms of Service.